trouble in installation
Posted: Mon Mar 29, 2010 10:46 pm
Hello, I just purchased and registered the full atlas version of Kairon yesterday, and had some trouble in installing/using of the application. Would someone please give me any advice? I'm using Intel Mac with OS10.4.1.1.
What I did was :
1. Installed Kairon3.6 safely
2. Double clicked and tried to open Kairon.
3. Dialogue telling "Kairon Semiserif alart" appeared, and couldn't open it.
4. Checked /Library/Font and there was the font, but system didn't recognize it
5. Activated the font using Font utility, then it was installed in /User/Library/Font folder
(Font utility didn't recognize that font in /Library/Font folder, either)
6. Double clicked Kairon and that time it worked.
7. But then, no window appeared.
8. File/New, File/Open,Command-N, Command-O didn't work either.
9. Double clicked the Promi file several times, then suddenly window opened, but with no data at all.
And "change" button, "+" button and "save" command didn't work, either.
11. looked Kairon3.6/preference/file
12. It showed the paths like these;
/Library/Application Support/Kairon/SwissEphemeris
/Users/myname/Library/Application Support/Kairon/Preferences/def_jp.Kair
/Library/Application Support/Kairon/SwissEphemeris/seasnam.txt
/Users/myname/Library/Application Support/Kairon/Preferences/def.Arab
/Users/myname/Library/Application Support/Kairon/Preferences/Private.Acs
/Users/myname/Library/Application Support/Kairon/Preferences/Egyptian_Terms.kdat
/Users/myname/Library/Application Support/Kairon/Preferences/interpretation/default.ktex
13. I corrected all the paths into /Library/Application Support/Kairon/.....
γγγand deleted the Kiron forlder with a preferences folder in it, from /Users/myname/Library/Application Support.
(There were two Kairon folders in /Library and /User/Library both seemed to be installed at a time. Is it normal?)
15. Then closed Kairon, open it again, but nothing changed.
14. Deleted com.Kairon.Kairon36.plist from User/Library/Preferences folder, and the Kairon folder from Library/Apprication Support. Tried to open Kairon again, nothing changed.
16. Deleted everything again including standardinstallation.pkg from receipt folder.
17. Installed Kairon once again.
And, the same thing happened. Then Rebooting Mac, setting language to only English, downloading a new installer again...I think I've tried everything that I could imagine, but they never worked. I've downloaded ACS_Atlas, but have never reached the stage of installing it yet.γ
Sorry for long post in bad English, I hope this explanation makes any sense.
What I did was :
1. Installed Kairon3.6 safely
2. Double clicked and tried to open Kairon.
3. Dialogue telling "Kairon Semiserif alart" appeared, and couldn't open it.
4. Checked /Library/Font and there was the font, but system didn't recognize it
5. Activated the font using Font utility, then it was installed in /User/Library/Font folder
(Font utility didn't recognize that font in /Library/Font folder, either)
6. Double clicked Kairon and that time it worked.
7. But then, no window appeared.
8. File/New, File/Open,Command-N, Command-O didn't work either.
9. Double clicked the Promi file several times, then suddenly window opened, but with no data at all.
And "change" button, "+" button and "save" command didn't work, either.
11. looked Kairon3.6/preference/file
12. It showed the paths like these;
/Library/Application Support/Kairon/SwissEphemeris
/Users/myname/Library/Application Support/Kairon/Preferences/def_jp.Kair
/Library/Application Support/Kairon/SwissEphemeris/seasnam.txt
/Users/myname/Library/Application Support/Kairon/Preferences/def.Arab
/Users/myname/Library/Application Support/Kairon/Preferences/Private.Acs
/Users/myname/Library/Application Support/Kairon/Preferences/Egyptian_Terms.kdat
/Users/myname/Library/Application Support/Kairon/Preferences/interpretation/default.ktex
13. I corrected all the paths into /Library/Application Support/Kairon/.....
γγγand deleted the Kiron forlder with a preferences folder in it, from /Users/myname/Library/Application Support.
(There were two Kairon folders in /Library and /User/Library both seemed to be installed at a time. Is it normal?)
15. Then closed Kairon, open it again, but nothing changed.
14. Deleted com.Kairon.Kairon36.plist from User/Library/Preferences folder, and the Kairon folder from Library/Apprication Support. Tried to open Kairon again, nothing changed.
16. Deleted everything again including standardinstallation.pkg from receipt folder.
17. Installed Kairon once again.
And, the same thing happened. Then Rebooting Mac, setting language to only English, downloading a new installer again...I think I've tried everything that I could imagine, but they never worked. I've downloaded ACS_Atlas, but have never reached the stage of installing it yet.γ
Sorry for long post in bad English, I hope this explanation makes any sense.